rolec ev charger problems

WHY CHOOSE A ROLEC HOMESMART EV CHARGING POINT? Head straight to the main forums to chat by click here: American Electrical Advice Forum. T Just before Christmas I had a Rolec charger fitted the engineer tried to register the unit but found the serial number had already been registered and was in use this left me with a unit I couldn't use and still waiting for Rolec to sort out the problem. When the customer connects the charging gun to the vehicle, a timer is started within the module. So if anyone's still watching this thread - I've resolved the issue. The Rolec Wallpod EV Charger is a versatile device which comes in 16-Amp and 32-Amp versions with a Type 1 or a Type 2 cable. (UK spec) Reactions: abeln2672. After a few measurements it looked like the head was 2mm longer than the charge point hole and so when seated the locking pin hole was also out. MG ZS EV. Having a nightmare getting my brand-new Rolec Wallpod EV HomeSmart charger to work. Looks like a good product but Rolec's customer support/service is shocking. 3 YEAR WARRANTY. IP RATED & UV STABILISED . Using a 3-pin plug to charge at home is easy, but very slow. Find the answers to your questions within a click of a finger. Go under bonnet and pull the emergency release a few times, you may hear a click. The Rolec Wallpod:EV is a dumb charger that functions as a powerful socket, giving you 3.6kW or 7.2kW charging speeds on a 16A or 32A circuit. Reply. Since the new software update I've been having problems charging. If your charging cable refuses to unlock from your car, here's a simple trick that may help. #8. Jan 7, 2020. Did this and again charging didn't start and I got 3 flashing blue lights on the top of the dashboard. ... Ioniq EV SE 2017 Platinum Silver. Tests J1772 (Type 1) charging points. Delay timer in the car - Charging may not occur if a schedule has been set in the customers car. I've not got the Rolec or Ohme installed (EO Mini Pro). Fixed green light - Charging in progress. Oct 18, 2021. Apparently it’s the 32A Controller that is to be replaced. Having a wall box and the ability to set a timed charge, gives you the opportunity to benefit from the use of a EV friendly “Off Peak” tariff like Octopus Go or in my case the e.on EV tariff. Reply from Rolec Services Ltd. 19 Apr 2022. There is a government grant available to subsidise your private installation. 2. Rated 3.6 out of 5. We have also found that there are other problems for EV drivers which can make EV charging challenging. API were helpful in arranging everything. It should not. IN THE UK. It is completely weatherproof and will charge your EV in the rain. 11KW; 22KW; 3.5KW; 44KW; 7KW; Mode 2 Charger; DC Charger. KK Reddy and Associates is a professionally managed firm. Or perhaps you already are a Rolec EV charging point owner and require support with your product? Regards, Rolec EV Charging Team :) LC. Weighted average monthly cost by segment/charger power for a … Gary explained this was due to the fact when they designed the EV charge points they used the same components that they used on their Caravan park and … ev.energy can ‘see it’ online on their systems and confirm good signal strength they can also see that it has been plugged in but no charging. Wait 10 minutes for the car to go to sleep properly then reactivate the granny lead charger. If it does then the locking mechanism is not working properly. My Rolec EV WallPod was installed in August 2013 by SSE Contracting, It worked silently for several months. I own a business, is there grant funding available for workplace chargepoints? For an EV charger this means that the body of the car forms the return path, presenting a real risk that anyone touching the car will get an electric shock. Customer has a Tesla S. Overnight it didn't charge. rolec ev charger problems. Yes, it’s been initialised. Save Share. Unlike the WallPod:EV HomeSmart, which has a connected app and smart features, the Wallpod:EV is a plug and play device. Electric car charge point comparisons ️ Best home EV charger UK reviews 2021 and 2022. WallPod status indicator colours. Which after constant use some of the RCBO's were failing. The guy who came to fit was very helpful, just got on with it, no problems. This is the last time we received a message from your Rolec HomesSmart charge point. Stopped the charge in the car and removed from the cable from the car but the cable would not budge from the EV Rolec point. Hi Tim - I have the older “Dumb” type Rolec wall box that has been adapted with a Wi - Fi relay to allow timed charging. Spoke to EV Energy "It sounds like a hardware issue, Rolec/the installer needs . The "Last Updated" time is shown at the top of the dashboard page in the app. If there is anything else we can assist you with, please don't hesitate to contact us on 01205 724754. ... but no problem I'll plug in the "granny" charger. When we plug the tethered lead in to car it detects the the connector and locks it in to the port. Feb 15, 2020. Arms. This unique unit is designed to carry out a full range of tests on all 3.6kW (16A) and 7.2kW (32A) single phase, Mode 3, J1772 (Type 1) and IEC 62196 (Type 2) EV charging points. If this doesn’t solve your problem, contact your installer. Simulates an electric vehicle . Reaction score. 01942 870 ... Rolec – £485* 3.6. Smart EV charging, OZEV grant funded charging points and home EV car chargers. Date: 13 May, 2021. Sep 30, 2020. Charging your electric vehicle at home is convenient and inexpensive. Welcome to ElectriciansForums.net - The American Electrical Advice Forum. Ask the customer to check that they have not set a delay time in the car. You would use the Rolec as a 'dumb' charger and then use EV.Energy app to control when to charge (taking into account Agile rates). The OLEV Electric Vehicle Homecharge Scheme (EVHS) allows EV drivers to benefit from £350 off their home chargepoint, providing that the EV chargepoint is ‘smart.’ View our OLEV grant fundable smart electric vehicle charger for your home, WallPod:EV HomeSmart. Owning an electric vehicle is a completely different experience from owning an ICE car (internal combustion engine.) Got a problem that is baffling me though. The locking actuator may just be stuck. Yes, as mentioned in the vid, it’s the ‘smart’ charger but I’ve switched off ‘smart charging’ because I’m on a single tariff. Thinking about purchasing a Rolec EV charging point? Fitted a Rolec unit yesterday, standard 32 Amp Type 2 Tethered non smart one as its not OLEV eligible. Getting the error: Charging equipment fault - try different charging equipment. On pluging into.the car mg ZS EV, I get the message connected but not charging in the car but a green light on the wall box. Smart charging has been activated - The customer may have activated smart charging in the app and so charging is not scheduled till later. We love hearing customer feedback. Simulates and tests IEC 61851-1 Mode 3 communication compliance . If fault persists, contact your installer. The Ohme is smart already and links to your Agile tarrif without needing a 3rd party app. The part I’m waiting to have fitted is the 32A Controller. If your charging cable refuses to unlock from your car, here's a simple trick that may help. Installers have a ‘Rolec Test Meter’ which puts the charger under load but perhaps doesn’t exactly mimic a vehicle on the coms lines. It was slow going on Rolec’s part trying to get support. Rolec installed my EV charger back in April 2019, great install and it provided trouble free use for our 3 vehicles up until last Monday when it just died. Contacted Andrew that evening and by 12 o’clock the next day he had an engineer out with parts and had it back up and running in 20 minutes - all under warranty! Just had a major problem develop when I plugged my Rolec EVSE into my car. The team consists of distinguished Corporate Financial Advisors and Tax Consultants. Rolec WallPod:EV HomeSmart Charger Verdict. After speaking with Gary Frost at Rolec Technical support he admitted that there was an issue with the earlier EV Rolec Charge points RCBO's. The 7.2 kW WallPod EV HomeSmart charger comes in a socketed or tethered form. I don’t think the app would have recognised it otherwise. If this does not update when refreshed, it is likely that your charge point has lost network connection. 3.6 out of 5 stars (based on 21 reviews) ... £1000 for. AC Charger. We are here to ensure that all of your queries are answered with our dedicated support section. If I want to schedule charging I can do that in the Passat. The former’s price tag starts around £445 and the latter starts at £515. My Rolec Charge Point is Offline. Hi Themiya, Thank you for taking the time to leave a five-star review, it’s very much appreciated. To use these cheaper tariffs, you need to have a “Smart” SMES 2 … #6. **** quality control on Rolec’s part - sending products out the door that don’t work. +91-7207507350 EV Charger Station. PROS: Decent charging speeds, IP65 rated, Multiple connector options. MANUFACTURED. Disconnect the plug from the mains socket but leave the other end plugged in the car, the charger should obviously stop at this point. Electric Vehicle Chargers I do fit: Zappi: Andersen: EO: ——Electricians Business Course—— Sign Up To My Electricians Business Course Here And Get The First 4 Lessons Free The following ADVERTS help our channel to survive: Rolec Replacement RCD: —MY ENERGY PROVIDER— Bulb – Use this referral link and we will both receive £50! I’ve tried the Tesla supplied 3-pin and it works absolutely fine. ... Pod Point, Rolec, MyEnergi and Ohme. If I set it to Smart charging it seems to smart charge. Un plug and turn off mains. Flashing blue light - Ready for Charge (IEC socket only) Fixed blue light - Cable plugged in but not charging. Yes. So I assume there’s an issue with the Rolec. “It sounds like an app issue, speak to EV Energy”. Product. Problem with 32A Rolec Home Charger with 10m tether.Fitted by GSL Wigan 24/01/2020. 3. If a charge starts but then stopped within 10 minutes the timer restarts. If you’re stuck and your electric car is not charging, here are three things you can do to get back on the road: Switch off the car and press the timer override button to charge outside your normal schedule. 3-pin sockets charge at 2kW to 2.3kW max, so it’s the slowest type of charging available. Home; Products. My Rolec HomeSmart EV charger can't be found Modified on: Tue, 24 Nov, 2020 at 2:25 PM To ensure only you can control your charger, when your charger is installed, your installer registers your email address with your unique charger serial number a process we call "commissioning". Discover the UK’s largest range of EV charging points, including AC Fast and DC Rapid EV chargers. From EV charging solutions for the home, commercial locations, workplaces and fleets, Rolec EV provides an exceptional service led by a team of dedicated experts. Check your cable and connector to make sure they are compatible with the charger and your car. The cause of my problem was that the car locking pin wasn't fitting properly with my Rolec charger head. Reviews and costs. The car should now wake up and resume charging as the car is still locked. Renowned for excellence and affordability. Modified on: Tue, 24 Nov, 2020 at 2:25 PM. ... EV HomeSmart is a cost effective and stylish electric vehicle charger, ... Should you experience any problems just contact our Aftersales Technical Support Team on 01205 724754. Rolec discusses the importance of weather resistance and how electrical contractors and EV drivers can help to ensure wet weather doesn’t cause avoidable problems. Thinking about purchasing a Rolec EV charging point? This allows a charge to delay the start of charging session for upto 10 hours before the EVCC module will shut down completely. When it comes to EV charge points, there are a number of factors that can influence functionality and service life. Spoke to Rolec. Only show this user. 1,647. Rolec Ev Charger Manufacturers, Factory, Suppliers From China, Now we have established steady and long business relationships with customers from North America, Western Europe, Africa, South America, more than 60 countries and regions. To me it sounds like your installer is pushing the one he knows. #1. CONS: No smart features on the base model. Apparently it’s the 32A Controller that is to be replaced. **** quality control on Rolec’s part - sending products out the door that don’t work. Yes, as mentioned in the vid, it’s the ‘smart’ charger but I’ve switched off ‘smart charging’ because I’m on a single tariff. Our research suggests drivers pay 50% more charging in public, so charging at home is crucial to minimise your running costs.. When yours fails to charge but everything is all in place with the power on, see if the plug will come out of the car. Flashing red light - Fault indicated - Switch off unit at source and switch back on after 20 secs to clear fault. The exact cost will depend on where this device is installed. Apr 24, 2021.

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